TECHNOLUTIONS

Managed IT Support Services

Our Managed IT Services: A Comprehensive Guide

Managed IT Services is a model where businesses outsource their IT operations to proficient third-party organizations that specialize in handling these responsibilities. These third-party organizations, known as Managed Service Providers (MSPs), are responsible for the entirety or portions of a business’s IT systems, as agreed upon in a Service Level Agreement (SLA). 

The client continues to own or direct the systems and gives the MSP the responsibility to manage, monitor, and resolve problems for the specified IT systems on behalf of the business.

Benefits of Managed IT Services

Expertise

MSPs bring their experience across a broad range of industries, ensuring they can handle the most specific of IT situations.

Cost-effectiveness

Businesses can control and reduce costly network maintenance costs.

Focus on Core Business

Businesses can focus on their core competencies while the MSP takes care of their IT infrastructure.

Risk Reduction

MSPs assume much of the risk for your business, with specific industry knowledge, especially security and compliance issues.

Scalability

IT services can easily be scaled with the growth of the business.

Remote Support​

At our company, we understand that in the digital age, technology is a critical component of every successful business. That’s why we offer extensive remote IT support services for all Line of Business (LOB) applications.

Comprehensive Support

Our remote IT support services are designed to ensure that your business operations run smoothly. We provide comprehensive support for all LOB applications, ensuring that your software, hardware, and network infrastructure are always up to date and running efficiently.

Expert Technicians

Our team of expert technicians is available around the clock to provide immediate assistance for any IT issues you may encounter. Whether it’s a minor glitch or a major system failure, our team is equipped with the knowledge and tools to resolve your issues promptly and effectively.

Secure and Reliable

We use secure, state-of-the-art technology to access your systems remotely. Our remote IT support services are not only efficient but also adhere to the highest standards of data privacy and security.

Customized Solutions

We understand that every business is unique. That’s why we offer customized IT support solutions tailored to meet your specific business needs. Whether you’re a small business or a large corporation, our services can be scaled to match your requirements.

Cost-Effective

By offering remote IT support, we help businesses reduce their operational costs. There’s no need for on-site visits, which means less downtime and more productivity for your business.

Conclusion

In a world where technology is integral to business operations, having reliable IT support is crucial. Our remote IT support services provide a cost-effective, secure, and efficient solution to keep your LOB applications and overall IT infrastructure at peak performance. Trust us to provide the support you need, so you can focus on what matters most – growing your business.

Unlimited remote support​

In today’s digital age, businesses rely heavily on technology. At our company, we offer unlimited remote IT support services for all Line of Business (LOB) applications, ensuring your business operations run smoothly and efficiently 

24/7 Availability

 Our team of expert technicians is available round the clock to provide immediate assistance for any IT issues you may encounter.

Cost-Effective

Remote support eliminates the need for on-site visits, reducing operational costs. You pay a fixed monthly fee for unlimited supportproviding predictable IT costs.

Quick Response Time

Remote support allows for immediate response to IT issues, minimizing downtime and increasing productivity.

Proactive Maintenance

We continuously monitor your systems to identify and resolve potential issues before they become problems.

Scalability

As your business grows, our remote IT support can easily scale to meet your increasing needs without the need for additional on-sit resources.

Secure and Reliable

We use secure, state-of-the-art technology to access your systems remotely, ensuring the highest standards of data privacy and security.

Our Services

Software Support

We provide comprehensive support for all your LOB applications, ​ ensuring they are always up-to-date and running efficiently.​

Hardware Support

We monitor and manage your hardware to prevent failures and prolong its lifespan.​

Network Support

We ensure your network infrastructure is robust, secure, and provides optimal performance.

Security

We implement and manage security measures to protect your systems from threats and data breaches.

Backup and Recovery

We implement backup solutions and provide swift data recovery services to safeguard your critical business data.​

On-site support​

In the world of business, technology is a critical component. That’s why our company offers extensive on-site IT support services for all Line of Business (LOB) applications.

Comprehensive Support​

Our on-site IT support services are designed to ensure that your business operations run smoothly. We provide comprehensive support for all LOB applications, ensuring that your software, hardware, and network infrastructure are always up to date and running efficiently.

Expert Technicians​

Our team of expert technicians is available to provide immediate assistance for any IT issues you may encounter. Whether it’s a minor glitch or a major system failure, our team is equipped with the knowledge and tools to resolve your issues promptly and effectively.

Cost-Effective​

By offering on-site IT support, we help businesses reduce their operational costs. There’s no need for remote troubleshooting, which means less downtime and more productivity for your business.

Secure and Reliable​

We adhere to the highest standards of data privacy and security.
Our on-site visits ensure that your systems are secure and reliable.

Customized Solutions​

We understand that every business is unique. That’s why we offer customized IT support solutions tailored to meet your specific business needs. Whether you’re a small business or a large corporation, our services can be scaled to match your requirements.

After hour support​

In the world of business, operations don’t always end when the workday does. That’s why we offer After Hours IT Support, a service designed to provide you with reliable IT assistance outside of regular business hours.

24/7 Availability

Our team is available round the clock, ready to assist you whenever you need it.

Prompt Response

We understand that time is of the essence, especially when dealing with IT issues. Our team is committed to providing quick and efficient solutions.

Expert Assistance

Our IT professionals are well-versed in various IT domains, ensuring that we can handle any issue that comes our way.

Remote and On-Site Support

Depending on the nature of the issue, we offer both remote assistance and on-site support.

With our After-Hours IT Support, you can expect:​

Peace of Mind

Knowing that IT help is just a call away, no matter the hour.​

Continuity

Minimize downtime and keep your operations running smoothly.​

Cost-Effective

Save on the costs of having a full-time, after-hours IT staff.​ Invest in our After-Hours IT Support today and ensure that your business never misses a beat.​

On-site placement​

our service offers the placement of highly skilled and experienced IT engineers at your location. These professionals are equipped to handle a wide range of IT tasks, from routine system maintenance and troubleshooting to complex network setups and server management.

Immediate Response

Our engineers are stationed at your site, ready to address any IT issues that arise, minimizing downtime and ensuring smooth business operations.​

Expertise

Our engineers are well-versed in the latest technologies and IT practices, ensuring your systems are up-to-date and secure.​

Cost-Effective

By having an on-site engineer, you save on the costs associated with frequent external IT consultations.​

Customized Solutions

Our engineers work closely with your team to understand your specific IT needs and provide tailored solutions.​

Service level agreement​

in the realm of IT services, consistency, reliability, and accountability are paramount our product, the IT Service Level Agreement (SLA)is a commitment to deliver high-quality IT services tailored to your business needs.

Reliability

Assurance of consistent IT service performance and availability.​

Transparency

Clear understanding of service expectations, reducing the likelihood of misunderstandings.​

Accountability

Defined consequences for services not meeting agreed-upon standards.​

Efficiency

Improved communication and more efficient operations.​

Vendor Liaison Services​

Our Vendor Liaison Services are designed to manage and streamline your interactions with various IT vendors. We act as your single point of contact, handling all communication, negotiation, and management tasks.

Efficiency

We handle all vendor-related tasks, freeing up your time to focus on your core business operations.​

Expertise

Our team has extensive experience and knowledge in dealing with various IT vendors, ensuring effective communication and negotiation.​

Cost Savings

We leverage our relationships and expertise to negotiate the best deals, potentially saving you costs.​

Risk Management

We ensure all vendor services comply with relevant regulations and standards, mitigating any potential risks.​

Improved Service Levels

We continuously monitor vendor performance to ensure they meet the agreed service levels.​

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Here is the info on each service offered

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A privately owned Access Point Name (APN) offers several benefits, particularly for businesses and organizations:

Central Management of Data Usage & Budget: A private APN allows businesses to manage SIM’s, carriers, users and departments. It provides an integrated reporting environment with a universal view of how employees use their mobile data.

Security: Private APNs provide a secure connection, creating a private network on a mobile device. This protects information and links multiple devices together. External corporate infrastructure is exposed only to provisioned devices and not to the whole internet.

Configurability: Private APNs offer customers the ability to configure various settings such as IP address ranges, static or dynamic addressing, and authentication techniques.

Cost-Effectiveness: Private APNs offer a cost effective mobile VPN solution. They limit abuse and improve cost-effectiveness by having mobile users conform to security and usage policies.

Real-Time Control: Administrators are able to soft-lock SIMs and unlock them in real-time.

Application-Level Control: Having a private APN, businesses can control activities at an application level.


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Experience High-Speed Wireless Internet

Our company is proud to offer cutting-edge wireless internet solutions designed 

to meet diverse needs.  Whether you’re a casual browser, a bustling business, 

or somewhere in between, we have a package for you.

Flexible Packages

We understand that different users have different needs. That’s why we offer 

a range of connectivity packages, from 20 Mbps suitable for light browsing 

and streaming, all the way up to 1 Gbps for heavy data transfers, 

high-definition streaming, and lightning-fast downloads.

Reliable Connectivity

Our wireless internet solutions ensure you stay connected when it matters most. 

Experience seamless video calls, uninterrupted streaming, and instant page loads 

with our reliable and robust network.

Tailored to Your Needs

Choose a package that suits your internet usage and budget. 

From 20 Mbps for the budget-conscious user, to 1 Gbps for businesses 

and power users, we have a plan for everyone.

Remember, the internet is an essential tool in today’s world, and we’re here 

to provide you with the best wireless solutions. 

Connect with us today to experience the difference!

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Microsoft Peering and ExpressRoute

Technolutions peers directly with Microsoft at Teraco Rondebosh, CINX at Africa Data Centre, Diep River, Teraco Isando and  JINX at Africa Data Centre Samrand, guaranteeing throughput with predictable latency. These high-capacity connections are optimized for high throughput and better latency at an edge location that is close to the user. In addition, these connections are engineered for High Availability (HA).

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<a class="conn-contact-button" href="https://dev.technolutions.co.za/contact-us">Contact Us</a>

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dc internet breakout / access​

What is Data Centre Breakout Internet Access?​
Data Centre Breakout Internet Access is a service that allows businesses to connect their local networks and remote offices directly to the internet via a data center. This is often referred to as a local internet breakout.​

How do you break-out of our network?​
In many large networks that span nationally or globally, all traffic flows from remote sites to a central hub, such as a data center. There the internet leaves the organization via an Internet Service Provider. This method of routing traffic provides a more efficient and secure way of accessing the internet.​

What are the benefits?​
Improved Performance: By routing internet-bound traffic directly via a local ISP, it reduces the latency and improves the speed of internet access.​

Increased Security: It provides a secure connection, protecting information and linking multiple devices together.​

Cost-Effective: It offers a cost-effective solution by reducing the need for expensive private network links.​

Scalability: As your business grows, you can easily add more capacity to meet your needs.​
Who would use this?​

This service is ideal for business with multiple locations, businesses that require high speed internet access, and business that prioritize data security.​

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Bring Your Own IPv6 (BYOIPv6)

Welcome to the future of internet addressing with our Bring Your Own IPv6 (BYOIPv6) feature!

With the rapid growth of the internet, the number of available IPv4 addresses is quickly running out.

IPv6, with its vast address space, is the solution to this problem.
Our BYOIPv6 feature allows you to bring and use your own IPv6 addresses on our hosting platform.

Why BYOIPv6?

Future-Proof Your Business: IPv6 is the future of internet addressing. By bringing your own IPv6 addresses,
you’re future-proofing your business and ensuring that you’re ready for the next generation of internet growth.

Control: You have full control over your own IPv6 addresses. You can manage and distribute your addresses as you see fit.

Flexibility: Our platform supports both IPv4 and IPv6 addresses. You can use both types of addresses simultaneously,
giving you the flexibility to transition to IPv6 at your own pace.

Cost-Effective: By bringing your own IPv6 addresses, you can potentially save costs associated with acquiring new addresses.

How to Get Started

Getting started with BYOIPv6 is easy. Simply contact our support team with your IPv6 addresses and we’ll guide you through
the process of setting up your addresses on our platform and enjoy the experience like many other clients of ours.

Join us in the future of internet addressing with BYOIPv6!


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Our entire network is privately owned and managed.
Have a look. AS327926(https://www.peeringdb.com/net/17269).
Yip a real hosting company and real IP’s with multiple peering points.
As expected by a HOSTING and CONNECTIVITY company.
Our network as a ZERO vendor dependence policy and 99.9% uptime. – helps when you own it.

Our network has been IPV6 ready since 2018 and we have switched over to NVDIA GPU’s for our routing in 2019 after we sold our 1st ISP.

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Do you have multiple offices, branches,

or remote workers that

need to access applications and data over the Internet?

Do you want to reduce the cost and complexity of

managing your WAN?

Do you want to improve the user experience and

security of your cloud-based applications?

If you answered yes to any of these questions,

you might want to consider SD-WAN.

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FTTH

As we are not a fibre to the home establishment,

we liked to always keep our network clean and fast.

If you are a corporate with services with us, we will

absolutely

provide you with connectivity running over all our security layers as you have come use to it.

If you are not a corporate client of our network, you may

request to join

our network.

We are not cheap, and we are not fighting over a R19.00

 FTTH deal

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    wE-1 Price Breakdown
    Total Price: R640

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      wE-2 Price Breakdown
      Total Price: R860.00

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        wE-3 Price Breakdown
        Total Price: R1,210.00

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          wE-4 Price Breakdown
          Total Price: R1,315.00

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            wE-5 Price Breakdown
            Total Price: R1,505.00

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              wE-6 Price Breakdown
              Total Price: R1,685.00

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                wE-7 Price Breakdown
                Total Price: R2,140.00

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